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How can we help?

Creators, members and visitors, we're here for all of you. Check the quick answers, or send us a message.

Quick answers

My content didn't unlock

If you chose a task, finish it in the new tab and keep this page open. Some lockers also add a short wait after the task before the content opens. Members unlock instantly. Still stuck? Send us a message below.

How do I cancel or manage my membership?

Go to Account (top of the locker page), sign in with the email you subscribed with, and use Manage membership. You keep access until the end of the period you paid for.

I was charged and I don't recognize it

Tell us the email you used and roughly when. We'll look into it right away. Please contact us before disputing with your bank so we can sort it out faster.

When do creators get paid?

Earnings clear after 15 days, and you can withdraw once you have at least $50. Connect your payout account on the Payouts page.

How do I report a locker?

Choose “Report a locker” below and paste its link. We review every report.

Contact us

We reply by email. Never include your password or full card number.